Marcus Hotels Press > Hotel Management Press Releases

07.07.16

Marcus Hotels & Resorts Says Thank You by Giving Away Over 200 Free Room Nights

The #freenight promotion thanks guests and residents with complimentary room nights from now through September 1 at all Marcus Hotels properties in downtown Milwaukee
Billboard Screenshot

Milwaukee, Wis., July 6, 2016…..Marcus® Hotels & Resorts is saying thank you to the Milwaukee community and its loyal guests with its first-ever free-night giveaway. From now through September 1, 2016, Marcus Hotels & Resorts will give away more than 200 #freenights to lucky winners at its three downtown Milwaukee properties – The Pfister Hotel, Hilton Milwaukee and InterContinental Milwaukee. Marcus Hotels & Resorts is a nationally recognized hotel owner and management company and division of The Marcus Corporation (NYSE: MCS).

Marcus Hotels & Resorts has been part of the Milwaukee community for over 50 years and during that time has provided extraordinary hospitality to thousands of guests visiting Milwaukee. Now the iconic Milwaukee brand is giving back to its hometown.

“We are grateful for the support and loyalty of the community and our guests,” said Joseph Khairallah, chief operating officer of Marcus Hotels & Resorts. “Marcus is synonymous with Milwaukee because of the company’s rich history here, our passionate support for the area, and our ability to deliver exceptional service at all of our properties. This program is another way for us to give back while delivering ‘surprise and delight’ experiences.”

Free room nights will be awarded several different ways, including surprising guests as they check in, as well as rewarding individuals who use #freenight #sweepstakes on Facebook and Twitter, and those who take photos of #freenight stickers or book future reservations.

The #freenight campaign offers four ways to win:
1. Random Acts of Kindness – During the weeks of July 14 – 20, 2016 and July 27 – August 2, 2016, each of the company’s three Milwaukee hotels will randomly award one complimentary night to one guest each night.
2. The Future is Now – #freenight chances will be given for each future reservation (room night) made at one of the three properties in downtown Milwaukee.
o For every reservation booked between now and September 1, 2016, where the stay is completed before September 1, 2016, guests will receive 10 entries into a drawing for a #freenight.
o For every reservation booked between now and September 1, 2016, where the stay is completed after September 1, 2016, guests will receive one entry into a drawing for a #freenight.
3. #SocialMedia – Participants who engage with #freenight #sweepstakes on social media will be entered to win – the more retweets, shares and likes, the more entries.
o At 10:00 a.m. CDT on Tuesday, July 13, Wednesday, July 27 and Thursday, August 11, Marcus Hotels & Resorts will post a question relating to #freenight. Ten lucky winners who comment or share the post by 11:59 p.m. CDT that day will win a #freenight.
o Visit MKEmarcus.com to learn about the other ways to win using social media.
4. Second Chances – At the end of the #freenight contest, Marcus Hotels & Resorts will randomly award an additional 30 free room nights to individuals who engaged with #freenight #sweepstakes via social media between now and September 1, 2016.

To generate excitement of the #freenight campaign, here is how guests and associates of Marcus Hotels’ Milwaukee properties describe the properties in one #hashtag: https://www.youtube.com/watch?v=oG-vyjmwPts&app=desktop.

For more information on how to enter the #freenight contest, or for general questions about #freenight, please visit www.MKEmarcus.com.

About Marcus Hotels & Resorts
Marcus Hotels & Resorts, a division of The Marcus Corporation (NYSE: MCS), owns and/or manages 18 hotels, resorts and other properties in the U.S. A leader in the hospitality industry since 1962, Marcus Hotels & Resorts creates asset value for hotel owners through its expertise in management, development and product repositioning, including hotel food and beverage concepts developed by its Marcus Restaurant Group. The company’s distinctive portfolio includes city-center meeting hotels, upscale resorts, historic properties, and premium branded and independent first-class hotels. Marcus Hotels & Resorts is an approved operator for all major lodging brands. For more information, please visit: https://media.marcushotels.com and follow the company on Facebook and Twitter (@MarcusHotels).

06.29.16

Marcus® Hotels & Resorts Names David DiSalvo Area Director of Sales and Marketing for Grand Geneva Resort & Spa, Timber Ridge Lodge & Waterpark and Heidel House Resort & Spa


David DiSalvo

Milwaukee, Wis., June 29, 2016. . . . .Marcus® Hotels & Resorts, a nationally recognized hotel owner and management company and division of The Marcus Corporation (NYSE: MCS), today announced the appointment of David DiSalvo as area director of sales and marketing for the Grand Geneva Resort & Spa, Timber Ridge Lodge & Waterpark and Heidel House Resort & Spa. In his new role, DiSalvo is responsible for overseeing all communications, marketing and group sales initiatives to continue to attract leisure, business and group travelers to all three properties. The award-winning AAA Four-Diamond Grand Geneva Resort & Spa is owned and managed by Marcus Hotels & Resorts, which also manages the family-favorite Timber Ridge Lodge & Waterpark and the Heidel House Resort & Spa, a premier lakefront getaway.

“We are delighted to welcome David to the team and look forward to his leadership and expertise,” said Joseph Khairallah, chief operating officer of Marcus Hotels & Resorts. “David’s goals align perfectly with the objectives of these properties, and his experience, strong leadership and dedicated work ethic is a tremendous asset to the sales and marketing team.”

An established leader in the hospitality industry, DiSalvo brings more than 35 years of experience to his new role, including past management positions around the country with Omni Hotels & Resorts, Hyatt Hotels & Resorts and Millennium Hotels. Most recently, DiSalvo was the director of resort sales at The Grove Park Inn, an Omni Hotel & Resort, in North Carolina. DiSalvo held a similar position at Amelia Island Resort, Omni Jacksonville Hotel and Hyatt Regency Tampa, all in Florida. In each of these roles, DiSalvo has demonstrated success in growing revenue, as well as meeting and convention sales, in addition to developing close partnerships within the local community.

For more information on the latest news and updates from Marcus Hotels & Resorts, please visit: https://media.marcushotels.com.

About Grand Geneva Resort & Spa
Grand Geneva Resort & Spa is an award-winning all-seasons resort set on 1,300 acres in the legendary southeastern Wisconsin community of Lake Geneva, just 90 minutes from Chicago and 50 minutes from Milwaukee. The property features 335 guest rooms, WELL Spa + Salon, two championship 18-hole golf courses, The Mountain Top – a three-chair/18-run ski and snowboard facility, 62,000 square feet of meeting and convention space and three restaurants. For more information, please visit www.grandgeneva.com and follow us on on Facebook and Twitter.

About Timber Ridge Lodge & Waterpark
The family-friendly Timber Ridge Lodge & Waterpark is located in the legendary southeastern Wisconsin community of Lake Geneva, just 90 minutes from Chicago and 50 minutes from Milwaukee. The property offers a collection of 225 expansive one and two-bedroom suites that are equipped with whirlpool baths, private balconies and spacious living rooms. Full kitchens, which boast full-sized refrigerators, stove-top burners, dishwashers and double sinks, provide complete comfort for families. The lodge also offers its signature 50,000-square-foot indoor-outdoor aquatic wonderland, Moose Mountain Falls – the area’s only Waterpark – as well as a 3,600-square-foot arcade, 3,500-square-foot ballroom and a family barbeque restaurant. For more information, please visit www.timberridgelodge.com and follow us on Facebook and Twitter.

About Heidel House Resort & Spa
Since welcoming its first guests on a snowy New Year’s Eve in 1945, Heidel House Resort & Spa has become a year-round Midwestern destination. Nestled on 20 wooded acres along the shores of Wisconsin’s deepest inland lake, this full-service resort offers numerous amenities including 177 guest rooms, 18,000 square feet of meeting space, lakeside dining at Grey Rock restaurant and luxurious spa services at the award-winning Evensong Spa. Selected as the Best Wisconsin Honeymoon by Wisconsin Bride magazine in 2014 and 2015, Heidel House is a favorite destination for weddings and social gatherings, in addition to offering a scenic setting for business and leisure travelers alike. For more information, please visit www.heidelhouse.com and follow us on Facebook and Twitter.

About Marcus Hotels & Resorts
Marcus Hotels & Resorts, a division of The Marcus Corporation (NYSE: MCS), owns and/or manages 18 hotels, resorts and other properties in the U.S. A leader in the hospitality industry since 1962, Marcus Hotels & Resorts creates asset value for hotel owners through its expertise in management, development and product repositioning, including hotel food and beverage concepts developed by its Marcus Restaurant Group. The company’s distinctive portfolio includes city-center meeting hotels,
upscale resorts, historic properties, and premium branded and independent first-class hotels. Marcus
Hotels & Resorts is an approved operator for all major lodging brands. For more information, please visit: https://media.marcushotels.com and follow the company on Facebook and Twitter (@MarcusHotels).

06.29.16

Marcus® Hotels & Resorts’ Properties Win 2016 Pinnacle Award as Best Hotels and Resorts among Destinations and Services for Meeting Professionals

The Pfister Hotel and Grand Geneva Resort & Spa recognized for outstanding service for meetings and events

Milwaukee, Wis., June 28, 2016. . . . .Marcus® Hotels & Resorts, a nationally recognized hotel owner and management company and division of The Marcus Corporation (NYSE: MCS), today announced that two of its owned and managed properties have received the 2016 Pinnacle Award. The Pfister Hotel in Milwaukee, Wis. and Grand Geneva Resort & Spa in Lake Geneva, Wis. have been recognized by readers of Successful Meetings as two 2016 Pinnacle Award winners in the best hotels/resorts (overall) category in the Midwest region.

Presented annually by Northstar Meeting Group’s Successful Meetings brand, The Pfister Hotel and Grand Geneva Resort & Spa were recognized by decision-makers for planning meetings, events, conferences and incentive programs in the U.S. and worldwide. Each property earned the 2016 Pinnacle Award for its outstanding job in servicing meetings, trade shows and conventions, as well as incentive travel programs. The Pfister Hotel and Grand Geneva Resort & Spa are part of an elite group of establishments that have been recognized with this annual award.

The Pfister Hotel, a AAA Four Diamond property and member of Preferred Hotels & Resorts, is one of the Midwest’s premier luxury hotels and has been an iconic landmark in Milwaukee, Wis. for over 120 years. The property features 307 guest rooms and suites, WELL Spa + Salon and over 25,000 square feet of meeting and event space. The Pfister Hotel has a tradition of gracious service and impeccable style that is beloved by all of its guests.

The award-winning, all-season AAA Four Diamond Grand Geneva Resort & Spa features expansive views and luxury service for its guests. The 1,300-acre property includes two championship 18-hole golf courses, a three-chair/18-run ski and snowboard facility, WELL Spa + Salon, and 62,000 square feet of meeting and convention space. The resort offers a variety of dining options and expansive indoor and outdoor meeting facilities as well as an array of wellness offerings and outdoor activities.

“We are honored to be recognized among meeting professionals and decision makers for providing extraordinary service and experiences for our partners. This is a testament to our dedicated associates who strive to make each meeting and event memorable and unique,” said Joseph Khairallah, chief operating officer of Marcus Hotels & Resorts.

“On behalf of Northstar and the unrivaled audience of meeting planners and suppliers we are proud to represent, I congratulate The Pfister Hotel and Grand Geneva Resort & Spa and all of the organizations and venues who have been recognized for their outstanding efforts during the previous year,” said David Blansfield, executive vice president and group publisher for Northstar Meetings Group. “The winners of the 2016 Pinnacle Awards are truly at the top of their game.”

Readers of Successful Meetings voted for the winners of the Pinnacle Awards via online ballots and provided feedback based on their professional experiences worldwide with their top hotels, conference centers and convention and visitors’ bureaus.

All winners will be listed in Successful Meetings’ annual Pinnacle Registry, published in August 2016 and online.

For more information on the latest news and updates from Marcus Hotels & Resorts, please visit: https://media.marcushotels.com.

About Northstar Meetings Group
The Northstar Meetings Group is the leading B-to-B information and marketing solutions company serving all segments of the business events market, including full-time meeting planners, as well as senior corporate, association and not-for-profit decision-makers and incentive professionals who plan nearly 2 million meetings annually. Through its leading brands – Meetings & Conventions, Successful Meetings, Incentive and Meetings News – the Northstar Meetings Group is committed to identifying and informing meeting and event professionals, facilitating not only their continuing professional development but also providing data, digital, events and print services in support of their planning and investment decisions. For more information, please visit www.northstarmeetingsgroup.com.

About Marcus Hotels & Resorts
Marcus Hotels & Resorts, a division of The Marcus Corporation (NYSE: MCS), owns and/or manages 18 hotels, resorts and other properties in the U.S. A leader in the hospitality industry since 1962, Marcus Hotels & Resorts creates asset value for hotel owners through its expertise in management, development and product repositioning, including hotel food and beverage concepts developed by its Marcus Restaurant Group. The company’s distinctive portfolio includes city-center meeting hotels,
upscale resorts, historic properties, and premium branded and independent first-class hotels. Marcus
Hotels & Resorts is an approved operator for all major lodging brands. For more information, please visit: https://media.marcushotels.com and follow the company on Facebook and Twitter (@MarcusHotels).

06.09.16

Grow It! Buy. Build. Convert. Adapt

 

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DENVER—A panel of industry experts shared their perspective on the current trends of new-builds, conversions and adaptive-reuse projects during the 2016 Hotel Business Executive Round-table—“Grow It! Buy. Build. Convert. Adapt. What’s Trending Now?” held at the RLHC office here on May 11.

The roundtable was cohosted by RLHC (Red Lion Hotels Corporation) and Commonwealth Hotels, LLC. Arthur J. Gallagher & Co. Real Estate and Hospitality Services, ProfitSword, LLC and Simmons Hospitality Bedding sponsored the roundtable. Stefani C. O’Connor, executive news editor, Hotel Business, and managing editor/roundtables, served as moderator.

While financial insiders have expressed pessi-mism regarding the construction outlook of the hospitality industry, a number of hotel operators have shared their optimism, according to Bruce Baltin, SVP, CBRE Hotels/Americas Research. And, as some markets in the U.S., such as New York City and Houston, have experienced develop-ment challenges, others—like some in the state of California—have been prospering.

“Right now, there is financial opportunity for select-service,” said Baltin. “It’s become tougher to develop full-service hotels, but select-service ho-tels limit group business. I think we need more of a balance of both full- and select-service.”

To provide consumers with that balance, some hoteliers are turning to “hybrid select-service” models, according to the panelists. “We’re de-veloping select-service hotels with enhanced F&B and significant meeting space, along with high-concept bars,” said Brian Fry, president of Commonwealth Hotels. “Decisions vary upon each market and ownership needs. Both full- and select-service hotels have value depending on who the customer is.”

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05.24.16

Construction Underway and on Schedule for the New Marriott Capitol District Hotel in Omaha, Neb.

Omaha, Neb., May 24, 2016. . . . .Marcus® Hotels & Resorts, a nationally recognized hotel owner and management company and division of The Marcus Corporation (NYSE: MCS) and Shamrock Development, Inc. a leading Nebraska-based development company, today announced that construction is underway and on schedule for the completion of Omaha’s Marriott Capitol District Hotel in late 2017. Views of the project site can be seen live at http://www.workzonecam.com/projects/shamrock/capitaldistrict/workzonecam.

Marriott Capitol District Hotel

Located at Capitol Avenue and 10th Street, the 333-room, 12-story full-service hotel will serve as an anchor for the Capitol District, an upscale urban destination dining and entertainment community located in the center of downtown Omaha.

In addition to the hotel, the $205 million Capitol District will include 218 luxury residential apartments, Class A office space, a 525-stall parking garage, and 90,000 square feet of retail space for restaurants, shops and entertainment, all located around an active, state-of-the-art plaza area that is a contemporary, modern day town square. The plaza will be a primary space for citywide events and concerts, and will serve as a connection point to residential, retail and other uses in the Capitol District.

The new Capitol District is located in the heart of downtown Omaha across the street from the CenturyLink Arena & Convention Center and TD Ameritrade Park, home of the NCAA College World Series and other major NCAA and regional events.

As part of the development, the new Marriott hotel will have 16,500 square feet of flexible meeting space with an additional 16,500 square feet of pre-function space. The 11,000 square-foot ballroom will be one of the largest among the downtown Omaha hotels. Marriott Rewards Members with Gold and Platinum Elite standing, will also receive access to the exclusive Marriott Club Level and Lounge. Other features and amenities include hospitality suites, a roof top swimming pool with bar/entertainment area, a full-service restaurant, two bars, coffee shop in the lobby, extra-large fitness center overlooking the pool, a parking garage and personalized concierge service.

According to Mike Moylan, president and CEO of Shamrock Development, “The Capitol District development will bring a new energy and synergy to the city’s downtown and we are thrilled to bring Marriott and Marcus Hotels’ tradition of extraordinary service and personalized hospitality to residents and visitors alike.”

Omaha was rated “One of the 10 Best Cities for Millennials Right Now” by the Atlantic Wire and is committed to bringing the next generation of talent into the city. “This is a great time for this type of new development and will further enhance Omaha’s appeal as a great city to work, live and play,” added Moylan.

“We are very pleased with the progress of the hotel construction and we are excited to be a part of this new and important development in Omaha,” said Joseph Khairallah, chief operating officer of Marcus Hotels & Resorts. “The Marriott Capitol District Hotel will be ideal for meetings, conventions, special events, weddings, galas and other corporate gatherings. The ballroom on the second floor will overlook the plaza area and will be connected with direct access to the town square area, providing a unique experience for events and gatherings,” said Khairallah

Marcus Hotels & Resorts is a minority investor in the project and will manage the 12-story high-rise hotel.

For more information the Capitol District Development, visit http://www.capitoldistrictomaha.com.

To book an event or reserve meeting space at Marriott Capital District Hotel for 2017 and beyond, visit http://www.downtownomahamarriott.com or contact bradlyles@marcushotels.com.

About Marcus Hotels & Resorts
Marcus Hotels & Resorts, a division of The Marcus Corporation (NYSE: MCS), owns and/or manages 18 hotels, resorts and other properties in the U.S. A leader in the hospitality industry since 1962, Marcus Hotels & Resorts creates asset value for hotel owners through its expertise in management, development and product repositioning, including hotel food and beverage concepts developed by its Marcus Restaurant Group. The company’s distinctive portfolio includes city-center meeting hotels, upscale resorts, historic properties, and premium branded and independent first-class hotels. Marcus Hotels & Resorts is an approved operator for all major lodging brands. For more information, please visit: https://media.marcushotels.com and follow the company on Facebook and Twitter (@MarcusHotels).

About Shamrock Development
Shamrock Development, Inc. is an Omaha real estate development company founded by Michael T. Moylan, CCIM. Shamrock specializes in creating urban mixed-use developments. Shamrock has completed the 1501 Apartments at 15th & Jackson, the historic renovation of The Barker Building at 15th & Farnam, restoration of The Paxton at 14th & Farnam, the 1000 Dodge Building at 10th & Dodge and the 1009 Capitol Building which is the early first phase of the Capitol District. To learn more, please visit www.shamrockdevelopment.com.

05.09.16

Marcus Hotels & Resorts Kicks Off the Busy Summer Travel Season by Welcoming Pets at Pet Friendly Destinations

Milwaukee, Wis., May 5, 2016. . . . The busy summer travel season is just around the corner. For those traveling with their Fido friends, what better way to enjoy it than to stay in a pet friendly destination? Marcus® Hotels & Resorts, a leading national hotel management company is welcoming pet travel companions at several of its pet-friendly properties nationwide including The Pfister Hotel, Hilton Milwaukee Hotel, Hilton Madison Monona Terrace Hotel, Skirvin Hilton Hotel, AC Chicago Downtown and The Lincoln Cornhusker Marriott Hotel.

Dog on Guestroom Chair Pricked Ears

One out of three pet owners take their pets with them if they leave for more than two nights according to the American Pet Products Association. “In order to accommodate this demand, many of our pet-friendly properties pull out all the stops to make our four-legged friends feel at home when staying with us. They receive a warm welcome, a variety of important amenities such as a goody bag filled with treats and toys, and a pet bed for proper sleeping arrangements. Our friendly hotel staff is also available to accommodate any pet needs and is even prepared to give a pet or belly rub in a moment’s notice. At any of our pet-friendly properties, our furry friends are sure to get a VIP pooch experience,” said Joseph Khairallah, chief operating officer of Marcus Hotels & Resorts.

Keep these pet-friendly Marcus Hotels & Resorts properties in mind when planning your summer vacation:

“Rover-Night Package” at The Pfister Hotel, Milwaukee, Wis. (www.thepfisterhotel.com)
Pet friendly accommodations at The Pfister Hotel include the same superior service, breathtaking architecture and modern amenities that is expected at this AAA-Four Diamond historic property. The “Rover-Night Package” includes one-night accommodations, a doggy gift basket including a plush pillow, treats, toys and/or maps to local parks, a monetary donation to the Elmbrook Humane Society in your honor. Pet cleaning fee included ($100 value). For more information, visit: http://www.thepfisterhotel.com/milwaukee-hotel-room/pet-friendly-milwaukee.

Hilton Milwaukee AAA-Four Diamond Hotel in Milwaukee, Wis. (www.hiltonmilwaukee.com)
This AAA-Four Diamond property has a special enclosed courtyard to allow pets to run, play and be outside! For more information, visit: http://www.hiltonmilwaukee.com/hotel-accommodations/pet-program.asp

Lincoln Marriott Cornhusker Hotel, Lincoln, Neb. (http://www.marriott.com/hotels/travel/lnkfs-the-lincoln-marriott-cornhusker-hotel)
At The Lincoln Marriott Cornhusker Hotel, Nebraska’s #1 hotel for leisure and business, pets are treated as any other guest: like a part of the family. Furry family members enjoy a truly brilliant experience with a package at check-in tailored just to their travel needs. This includes a lush bed, pet treats, waste bags and toys to provide a relaxed and comfortable stay. Located in the heart of downtown Lincoln, Neb., the hotel’s central location provides pets access to gorgeously landscaped walking paths throughout the area. The hotel also believes in giving back by doing an annual campaign in April where 10% of rooms booked go to the Capital Humane Society.

Hilton Madison Monona Terrace Hotel, Madison, Wis. (www.hiltonmadison.com)
As one of the first hotel’s in the Madison market to implement a successful pet friendly policy, the Hilton Madison is known to treat their pet guests with a comfortable and pampering experience. Pets’ names are listed on the welcome board in the lobby, they have access to water and dog treats all day, they can enjoy a small or medium-size pet bed and receive a welcome bag upon arrival with treats, a small toy and waste removal bag. The hotel also allows pets to join guests on the patio of its Capitol ChopHouse restaurant for dining.

Other Marcus Hotels & Resorts pet-friendly destinations include: InterContinental Milwaukee Hotel, Grand Geneva Resort & Spa in Lake Geneva, Wis., Sheraton Madison Hotel, AC Hotel Chicago Downtown, Hilton Minneapolis/Bloomington Hotel, The Garland in North Hollywood, Calif., The Platinum Hotel in Las Vegas, Nev., and Westin Atlanta Perimeter North Hotel.

Please visit hotel websites for more details on pet-friendly options available.

About Marcus Hotels & Resorts
Marcus Hotels & Resorts, a division of The Marcus Corporation (NYSE: MCS), owns and/or manages 18 hotels, resorts and other properties in the U.S. A leader in the hospitality industry since 1962, Marcus Hotels & Resorts creates asset value for hotel owners through its expertise in management, development and product repositioning, including hotel food and beverage concepts developed by its Marcus Restaurant Group. The company’s distinctive portfolio includes city-center meeting hotels, upscale resorts, historic properties, and premium branded and independent first-class hotels. Marcus Hotels & Resorts is an approved operator for all major lodging brands. For more information, please visit: https://media.marcushotels.com and follow the company on Facebook and Twitter (@MarcusHotels).

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04.20.16

Marcus Hotels & Resorts’ Properties Recognized with AAA Four Diamond Award

The Pfister Hotel, Grand Geneva Resort & Spa, Skirvin Hilton and Hilton Milwaukee again receive AAA Four Diamond Rating in 2016

Milwaukee, Wis., April 20, 2016. . . . .Marcus® Hotels & Resorts, a nationally recognized hotel owner and management company and division of The Marcus Corporation (NYSE: MCS), today announced that four of its owned and managed properties have again received the AAA Four Diamond Award in 2016.

The Pfister Hotel in Milwaukee, Wis., remains one of only 12 hotels in North America that have maintained AAA Four Diamond status for 40 consecutive years since the Diamond Ratings were first introduced in 1976. The Grand Geneva Resort & Spa in Lake Geneva, Wis. maintained AAA Four Diamond status for 18 consecutive years; the Skirvin Hilton in Oklahoma City, Okla. received the rating for the ninth consecutive year and the Hilton Milwaukee in Milwaukee, Wis. received the rating for the fifth consecutive year.

The Pfister Hotel, Grand Geneva Resort & Spa, Skirvin Hilton and Hilton Milwaukee are part of a select group of establishments within North America. Currently, less than 6 percent, or 1,587, of the nearly 28,000 hotels approved by AAA make the Four Diamond list. Hotels at this level are committed to providing every guest with a personalized experience and attentive service in comfortable, high-quality surroundings, according to AAA. They typically offer an extensive array of amenities and guest services.

“Providing extraordinary experiences for our guests is the core of our business. This recognition is a testament to the dedication of our staff and the extraordinary service they provide,” said Joseph Khairallah, chief operating officer of Marcus Hotels & Resorts.

“AAA is pleased to recognize The Pfister Hotel, Grand Geneva Resort & Spa, Skirvin Hilton and Hilton Milwaukee as Four Diamond hotels,” said Michael Petrone, AAA director of content development. “Maintaining exceptional standards required for this rating on a daily basis is an outstanding achievement. AAA Four Diamond establishments are attentive to guests’ needs and consistently deliver memorable travel and dining experiences.”

For more information on AAA Four Diamond criteria, please visit http://newsroom.aaa.com.
For more information on the latest news and updates from Marcus Hotels & Resorts, please visit: https://media.marcushotels.com.

About AAA Inspections
For 80 years, AAA has used professional inspectors to conduct in-person property inspections. AAA offers the only rating system using comprehensive, on-site professional hotel and restaurant evaluations guided by member priorities. With a far greater inventory than any other rating entity, AAA’s rating system covers the U.S., Canada, Mexico and the Caribbean.

Travelers can find Diamond Rated establishments and inspector insight in AAA trip planning products: the AAA Mobile® app for tablets and smartphones, the desktop and mobile versions of the TripTik® Travel Planner online mapping and routing tool, searchable Travel Guides on AAA.com and AAA TourBook® guides available to members at AAA/CAA offices.

As North America’s largest motoring and leisure travel organization, AAA provides more than 56 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited on the Internet at AAA.com.

Marcus Hotels & Resorts
Marcus Hotels & Resorts, a division of The Marcus Corporation (NYSE: MCS), owns and/or manages 18 hotels, resorts and other properties in the U.S. A leader in the hospitality industry since 1962, Marcus Hotels & Resorts creates asset value for hotel owners through its expertise in management, development and product repositioning, including hotel food and beverage concepts developed by its Marcus Restaurant Group. The company’s distinctive portfolio includes city-center meeting hotels, upscale resorts, historic properties, and premium branded and independent first-class hotels. Marcus Hotels & Resorts is an approved operator for all major lodging brands. For more information, please visit: https://media.marcushotels.com and follow the company on Facebook and Twitter (@MarcusHotels).

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04.08.16

Marcus Hotels & Resorts Honors Hotels, Restaurants and Associates with Excellence Awards at Annual Leadership Conference

Milwaukee, Wis., April 8, 2016. . . . .Marcus® Hotels & Resorts, a nationally recognized hotel management company and division of The Marcus Corporation (NYSE: MCS), honored top hotels, restaurants and associates at its annual Leadership Connections Conference held March 15-17, 2016 at The Pfister Hotel in Milwaukee, Wis.

Marcus Hotels & Resorts Leadership Conference

Marcus Hotels & Resorts Leadership Conference

Hotels, restaurants and individuals that received top honors include:

President’s AwardWestin Atlanta Perimeter North, Atlanta, Ga., was honored for the highest performance and financial results for the year.
Excellence in Service AwardMason Street Grill, Milwaukee, Wis., was recognized as a leader in guest satisfaction and customer loyalty.
Community Partnership AwardSkirvin Hilton Hotel, Oklahoma City, Okla., was awarded for its ongoing dedication to community giving and charitable impact.
Special Achievement AwardThe Lincoln Marriott Cornhusker Hotel, Lincoln, Neb. received this award for successfully re-flagging this major property while continuing to increase revenues and guest satisfaction scores.
Leadership Excellence Award – Brandon Drusch, director of rooms, The Pfister Hotel, Milwaukee, Wis., was acknowledged for his exemplary leadership skills, ability to inspire others and commitment to providing exceptional hospitality to customers and those in the community.

According to Joseph Khairallah, chief operating officer of Marcus Hotels & Resorts, the company celebrated an outstanding year with strong financial performance combined with service excellence. “We are proud to serve our guests with extraordinary experiences while providing solid financial results,” said Khairallah.

For more information on the latest news and updates from Marcus Hotels & Resorts, please visit: https://media.marcushotels.com.

About Marcus Hotels & Resorts
Marcus Hotels & Resorts, a division of The Marcus Corporation (NYSE: MCS), owns and/or manages 18 hotels, resorts and other properties in the U.S. A leader in the hospitality industry since 1962, Marcus Hotels & Resorts creates asset value for hotel owners through its expertise in management, development and product repositioning, including hotel food and beverage concepts developed by its Marcus Restaurant Group. The company’s distinctive portfolio includes city-center meeting hotels, upscale resorts, historic properties, and premium branded and independent first-class hotels. Marcus Hotels & Resorts is an approved operator for all major lodging brands. For more information, please visit: https://media.marcushotels.com and follow the company on Facebook and Twitter (@MarcusHotels).

03.22.16

Linda Gulrajani Named Chair of the Hospitality Sales and Marketing Association International (HSMAI) Revenue Management Advisory Board

Linda Gulrajani Media

Marcus® Hotels & Resorts, a nationally recognized hotel management company and division of The Marcus Corporation (NYSE: MCS), today announced Linda Gulrajani, CRME, vice president of revenue strategy & distribution, was named chair of the Hospitality Sales and Marketing Association International’s (HSMAI) Revenue Management Advisory Board for the 2016-2017 term. HSMAI is an international association with more than 7,000 members worldwide that provides hotel professionals and their partners with tools, insights and expertise to fuel sales, inspire marketing and optimize revenue through a variety of networking events, conferences and recognition programs.

HSMAI’s Revenue Management Advisory Board guides the organization’s strategic direction in the field of revenue management and optimization, and seeks to advance the revenue management discipline by providing leading education, best practices, thought leadership and networking for revenue management, sales and marketing professionals in the hospitality industry. Key initiatives led by the advisory board include HSMAI’s Revenue Optimization Conference, the Certified Revenue Management Executive (CRME) certification program and the Revenue Management Professional of the Year Award program.

In her role at Marcus Hotels & Resorts, Gulrajani oversees the development and implementation of revenue management and distribution activities and strategies for all 18 properties in the company’s portfolio. Gulrajani also served on the HSMAI Revenue Management Advisory Board in 2014 and 2015.

“Linda is a tremendous asset to HSMAI and the Revenue Management Advisory Board. Her commitment to the industry and the discipline of revenue management is absolute, and the association is fortunate to have her at the helm of this leadership group,” said Robert A. Gilbert, CHME, CHBA, president & CEO of HSMAI.

“Linda’s expertise in revenue management will be a great asset to HSMAI’s advisory board. She is a leader in her field and we are fortunate to have her on our team,” said Joseph Khairallah, chief operating officer of Marcus Hotels & Resorts.

For more information on the latest news and updates from Marcus Hotels & Resorts, please visit: https://media.marcushotels.com.

About Marcus Hotels & Resorts
Marcus Hotels & Resorts, a division of The Marcus Corporation (NYSE: MCS), owns and/or manages 18 hotels, resorts and other properties in the U.S. A leader in the hospitality industry since 1962, Marcus Hotels & Resorts creates asset value for hotel owners through its expertise in management, development and product repositioning, including hotel food and beverage concepts developed by its Marcus Restaurant Group. The company’s distinctive portfolio includes city-center meeting hotels, upscale resorts, historic properties, and premium branded and independent first-class hotels. Marcus Hotels & Resorts is an approved operator for all major lodging brands. For more information, please visit: https://media.marcushotels.com and follow the company on Facebook and Twitter (@MarcusHotels).

About HSMAI
The Hospitality Sales and Marketing Association International (HSMAI) is committed to growing business for hotels and their partners, and is the industry’s leading advocate for intelligent, sustainable hotel revenue growth. The association provides hotel professionals & their partners with tools, insights, and expertise to fuel sales, inspire marketing, and optimize revenue through programs such as HSMAI’s MEET, Adrian Awards, and Revenue Optimization Conference. HSMAI is an individual membership organization comprising more than 7,000 members worldwide, with 40 chapters in the Americas Region. Connect with HSMAI at www.hsmai.org,www.facebook.com/hsmai, www.twitter.com/hsmai and www.youtube.com/hsmai1.

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03.21.16

The Marcus Corporation Launches Graydient Creative

graydient-creative
Digital marketing agency will provide full spectrum of digital solutions to customers throughout the U.S.

Milwaukee, Wis., March 16, 2016. . . . . The Marcus Corporation (NYSE: MCS) today announced the debut of Graydient Creative, a digital marketing business offering a full spectrum of digital solutions serving organizations needing best-in-market websites and other digital assets. Graydient Creative, previously an in-house function of The Marcus Corporation, will now serve clients nationwide specializing in the hospitality, entertainment, retail, restaurants, spa and wellness and amusement industries.

The new entity provides responsive website design and development, web application development, content strategy, social media management, SEO (Search Engine Optimization), E-commerce solutions, email marketing solutions, mobile apps and augmented reality technology.

“Our team’s strong eight-year history and award-winning work under The Marcus Corporation will be an asset to potential clients,” said Shawn Spartz, director of creative & development for Graydient Creative. “We have produced nationally-recognized responsive websites, mobile apps and social media campaigns for over 30 hotels and restaurants. We are experts in our industries and know what digital solutions are required to meet the rapidly evolving technology changes taking place in the hospitality and entertainment sectors. Many of our campaigns are focused on solutions that empower and engage our customers before and during travel and provide an exceptional digital user experience.”

“Our web team has done tremendous work for our hotels, restaurants and theatre businesses, and we want to build on this expertise and premier talent by expanding Graydient Creative’s capabilities to organizations outside of The Marcus Corporation. The experts behind Graydient can offer many organizations a variety of digital solutions that will enhance their brand, marketing and customer experience. We are excited for this next chapter,” said Peter Engel, chief technology officer of Marcus Hotels & Resorts.

For more information, please visit: http://www.graydientcreative.com.

About Graydient Creative
Graydient Creative is an experiential digital and creative marketing agency located in Milwaukee, Wis. offering a full spectrum of digital solutions. Services include award-winning responsive websites, stunning mobile apps and awe inspiring brand engagement. For more information visit http://www.graydientcreative.com, and follow us on Facebook, Twitter (@experienceGray) and Instagram.

About The Marcus Corporation
Headquartered in Milwaukee, Wisconsin, The Marcus Corporation is a leader in the lodging and entertainment industries, with significant company-owned real estate assets. The Marcus Corporation’s theatre division, Marcus Theatres®, currently owns or manages 668 screens at 53 locations in Wisconsin, Illinois, Iowa, Minnesota, Nebraska, North Dakota and Ohio. The company’s lodging division, Marcus® Hotels & Resorts, owns and/or manages 18 hotels, resorts and other properties in nine states. For more information, please visit the company’s website at www.marcuscorp.com.

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