Hotel general manager recognized as Hyatt General Manager of the Year  

Coralville, Iowa – March 31, 2026 – Hyatt Regency Coralville Hotel & Conference Center, managed by Marcus® Hotels & Resorts, continues to set the benchmark for hospitality excellence in the Iowa City – Coralville area and across America. The hotel’s notable accolades reflect its dedication to providing outstanding service and creating memorable experiences for every guest, whether traveling for leisure, business, or celebrating life’s special moments.  

The property was recently ranked #1 out of 114 Hyatt Regency hotels in the Americas for Net Promoter Score (NPS), a metric measuring guests’ intent to recommend. This marks the second consecutive year the hotel has earned this distinction, highlighting its commitment to delivering a quality guest experience. Hyatt Regency Coralville was also recognized with the 2025 Platinum Key Operations Performance Award from Hyatt, the only Hyatt Regency property to receive this honor. Platinum Key represents the highest level of operational performance across Hyatt’s portfolio, honoring top execution in customer service, cleanliness, quality assurance, and training skills.  

“As we approach our 5-year anniversary this year as a Hyatt, we’re honored to be recognized by both our guests and by the brand for our continued commitment to exceptional hospitality,” said Matt Traetow, general manager of Hyatt Regency Coralville Hotel & Conference Center. “These honors underscore our dedicated associates’ commitment to providing memorable moments while delivering operational excellence. As a proud staple of the Iowa River Landing, we look forward to upholding our reputation of delivering extraordinary experiences to every guest who chooses to stay, celebrate, or dine with us while visiting this vibrant community.”  

In addition to these recognitions from Hyatt, Traetow was named Hyatt General Manager of the Year in the Classic category, which includes Destination by Hyatt, Grand Hyatt, Hyatt, Hyatt Centric, Hyatt Regency, and Hyatt Vacation Club brands. The award honors hotel leaders who consistently exceed key performance indicators, including guest satisfaction, financial performance, colleague engagement, and operational excellence. Traetow was selected for his steady leadership, operational consistency and ability to drive sustained performance.  

“Congratulations to Matt and the entire team at Hyatt Regency Coralville Hotel & Conference Center on these recent honors,” said Steve Hilton, senior vice president of operations at Marcus Hotels & Resorts. “Matt is a strong leader, and his drive for success has built an impressive list of accolades, positioning the hotel as a top choice in the Iowa City – Coralville area.”  

Further solidifying its market leadership, Hyatt Regency Coralville has also earned the Tripadvisor’s 2025 Travelers’ Choice Award and is annually ranked as one of the leading properties in the state by U.S. News & World Report. Its signature restaurant, Watermill Kitchen + Bar, was recognized as Best New Restaurant in the Corridor 2025 by Corridor Business Journal. 

The property also earned The Knot Best of Weddings 2026 from The Knot and the Couples’ Choice Award 2026 from WeddingWire, reinforcing its reputation as a premier venue for weddings and celebrations. 

Hyatt Regency Coralville is located in the heart of the Iowa River Landing, a 180-acre mixed-use neighborhood along the Iowa River. The City of Coralville has grown this area to include retail, office, residential and entertainment space, including Xtream Arena and GreenState Family Fieldhouse. With these investments, the Iowa River Landing draws in both leisure and business travelers every year to explore the very best of the Iowa City – Coralville community.  

For more information on the Hyatt Regency Coralville Hotel & Conference Center or to book a stay please visit www.hyattregencycoralville.com. 

About Hyatt Regency Coralville Hotel & Conference Center 

Hyatt Regency Coralville Hotel & Conference Center is located in the dynamic Iowa River Landing district on the banks of the Iowa River and near Iowa City. The newly renovated property features 288 guest rooms and suites, over 80,000 square feet of cutting-edge meeting rooms, event venues and outdoor spaces, including two elegant ballrooms and an expansive exhibit hall as well as exclusive amenities for World of Hyatt and VIP travelers. The Hyatt Regency Coralville Hotel & Conference Center is owned by the City of Coralville and managed by Marcus Hotels & Resorts. It annually leads all franchised Hyatt Regency properties in North America for many key HySat metrics in cleanliness, customer service, check-in experience, and food and beverage experience. For more information or to book a stay at Hyatt Regency Coralville Hotel & Conference Center visit www.hyattregencycoralville.com and follow the hotel on Facebook and Instagram. 

About Marcus Hotels & Resorts  

Marcus Hotels & Resorts owns and/or manage 17 hotels, resorts and other properties in the U.S. The company’s distinctive portfolio includes city-center meeting hotels, upscale resorts, historic properties, and premium branded and independent first-class hotels. Marcus Hotels & Resorts is an approved operator for all major lodging brands. A leader in the hospitality industry since 1962, Marcus Hotels & Resorts creates asset value for hotel owners through its expertise in management, development and product repositioning. This includes unique food and beverage concepts, developed by Marcus Hotels & Resorts, such as Mason Street Grill, The Studio Kitchen & Cocktails, Milwaukee ChopHouse, Miller Time® Pub & Grill, and SafeHouse® Restaurant. For more information, please visit: http://media.marcushotels.com and follow the company on Facebook, Instagram and LinkedIn.  

About Hyatt Regency 

The Hyatt Regency brand is a global collection of hotels and resorts found in more than 235 locations in over 50 countries around the world. The depth and breadth of this diverse portfolio, from expansive resorts to urban city centers, is a testament to the brand’s evolutionary spirit. For more than 50 years, the Hyatt Regency brand has championed fresh perspectives and enriching experiences, while its forward-thinking philosophy provides guests with inviting spaces that bring people together and foster a spirit of community.  As a hospitality original, Hyatt Regency hotels and resorts are founded on openness—our colleagues consistently serve with open minds and open hearts to deliver unforgettable celebrations, effortless relaxation and notable culinary experiences alongside expert meetings and technology-enabled collaboration. The brand prides itself on an everlasting reputation for insightful care—one that welcomes all people across all countries and cultures, generation after generation. For more information, please visit hyattregency.com. Follow @HyattRegency on Facebook, X and Instagram, and tag photos with #HyattRegency. 

About Hyatt Hotels Corporation 

Hyatt Hotels Corporation, headquartered in Chicago, is a leading global hospitality company guided by its purpose – to care for people so they can be their best. As of September 30, 2025, the Company’s portfolio included more than 1,450 hotels and all-inclusive properties in 82 countries across six continents. The Company’s offering includes brands in the Luxury Portfolio, including Park Hyatt®, Alila®, Miraval®, Impression by Secrets, and The Unbound Collection by Hyatt®; the Lifestyle Portfolio, including Andaz®, Thompson Hotels®, The Standard®, Dream® Hotels, The StandardX, Breathless Resorts & Spas®, JdV by Hyatt®, Bunkhouse® Hotels, and Me and All Hotels; the Inclusive Collection, including Zoëtry® Wellness & Spa Resorts, Hyatt Ziva®, Hyatt Zilara®, Secrets® Resorts & Spas, Dreams® Resorts & Spas, Hyatt Vivid® Hotels &